Tablets are used to directly diagnose the machines of customers from the TOYO Support Center via the Internet so that the specialized personnel can accurately ascertain machine status and provide support for rapid recovery from any problem.
Secure communication is achieved by use of connection certificates and encryption to provide safe and secure use.
- Remote Operation Support
- Precise support is provided for fault recovery operations while watching the same screen in order to achieve a massive reduction in work time required for resolving problems.
- Remote Fault Diagnosis
- Information regarding failures can be easily communicated, thereby eliminating concerns related to maintenance systems of overseas facilities and similar facilities.
This helps to reduce costs because problems can be resolved without the necessity of dispatching service personnel (depending on the type of fault that occurs).
- There are some countries and regions where connection is not available.
- Please use the inquiry form if you have any questions or are interested in a consultation.